Do you have a lot of customer contact and are you responsible for following up on leads and winning deals? After this training you will know exactly how to make maximum use of Sales Cloud and get the most out of your sales process.

During our training we teach you knowledge and skills of Salesforce Flows, so you can automate processes yourself. We will tell you all about the functionalities Salesforce Flows has to offer and how to use them in your salesforce environment. Do you already have an issue you want to automate? Please let us know so we can include it in the training. We will show you how to set reminders for signing contracts, how to automate recurring tasks and how to define trigger logic according to an IF [A] THEN [B] principle.

After this training:

  •      Are you familiar with the different elements a flow consists of
  •      Do you know the difference between the types of flows
  •      Know when to use which flow
  •      Can identify and resolve errors in a flow

This training is given by

Bram: As a Salesforce Consultant, I mainly focus on optimizing Sales and Service Cloud, Field Service Lightning. What I like is that no Salesforce environment is the same so a standard solution does not always exist. This makes that I have to come up with a creative solution, which I prefer to develop in such a way that you can use it more often.