Salesforce Support
Get more out of Salesforce
Salesforce is een krachtig platform, maar om de volledige potentie te benutten, is het cruciaal om verder te kijken dan de initiële implementatie. Bij GoSoniq helpen we je om Salesforce optimaal te benutten en meer waarde uit je investering te halen. Wij zorgen ervoor dat Salesforce naadloos aansluit bij jouw veranderende bedrijfsbehoeften.
"We have a very pleasant cooperation with GoSoniq! They support us very well, respond quickly and it's nice to always have a regular contact person."
Ruben Hubner – Business Manager Brinks CoffeeRoasters
Creating value after implementation
The Salesforce implementation phase is a short, structured period during which the foundation for a good CRM is laid. This foundation is essential for achieving business goals, but realizing the expected value is often not automatic. After implementation, a new phase begins that focuses on the long term and how to maximize the value of Salesforce to achieve your goals.
GoSoniq specializes in post-implementation phase. Our consultants are trained to translate your business goals into a sustainable long-term vision. We know how to get more value from your Salesforce environment and offer you independent and honest advice.
Multi Client Team
We work with a Multi Client Team because it allows us to provide flexible support to our clients. Do you need more support? Then we scale up. Do you need less support? Then we scale down. Do you need a BI specialist in addition to functional consultants? No problem. We have all the expertise in-house so we can guarantee the continuity of your business processes.
Capacity
Flexibility
Continuity
Own team
You have your own team of consultants who get to know your organization thoroughly so that they can function as internal employees.
Permanent contact
Communication is key. That's why we assign a permanent contact person, who is always available and oversees the progress of your team.
Flexible in capacity
Whether you submit 300 tickets one week and 80 the next, our team operates as a flexible shell around your organization. We provide support when and where it's needed.
All levels
You don't want to pay a senior to solve minor incidents. That's why we work with all levels of consultants, doing the work that suits them.
Trusted by more than 30 customers
How we help
Your own team
and contact person
To provide good support, we need to get to know your organisation. That is why we give you your own team and a fixed contact person. This way, we are always aware of what is going on and you do not have to contact different people.
Proactive approach
We are here to make your Salesforce environment better. So when we see opportunities, we point them out. Our consultants learn how your organisation works with Salesforce. By providing support on issues, they are increasingly able to actively advise how you can work more efficiently with Salesforce.
Sustainable solutions
Do problems arise? We not only work towards the quickest solution, but also look at the cause of the problem. Issues are rarely isolated. We get to the heart of the problem to ensure it does not recur in the future. This way, we always work towards sustainable solutions.
Why GoSoniq
Our experience shows that an investment in Salesforce optimization pays off in more efficient work and achieving financial goals. Are your business goals not met after Salesforce implementation? Then your ambitions were probably not too big, but did not have the right execution. GoSoniq offers the knowledge and experience to make these ambitions a reality. Of the companies where we started our support services, we are still the permanent partner at 98%.
Want to experience it for yourself? Vraag een Salesforce Scan aan. Onze consultants nemen als second opinion jouw Salesforce omgeving onder de loep en geven hun onafhankelijke advies. De scan is geheel vrijblijvend en we brengen geen kosten in rekening.
Salesforce Scan aanvragen
In één week voeren wij een analyse uit op jouw Salesforce omgeving. Hierna ontvang je binnen 5 werkdagen een adviesrapport met concrete verbeterpunten. De scan is geheel vrijblijvend en we brengen geen kosten in rekening.
Nathan Mollema