Slack
Official Salesforce Partner | Available 24/7 | Own Team, Fixed Contact Person
Maximise Salesforce's power with Slack
We help organizations achieve their full potential with Salesforce and Slack integrations. Combining these two powerful tools improves collaboration, productivity and customer focus within teams. From consulting and implementation to ongoing support, we make sure everything works seamlessly.
Trusted by more than 30 customers
Why combine Salesforce and Slack?
Salesforce and Slack integration is changing the way teams work, communicate and manage data. Below are the key benefits:
Seamless collaboration within teams
With Slack and Salesforce integration, your teams have direct access to customer data within their familiar Slack environment. Sharing information and collaborating on customer cases has never been easier.
Faster decision-making
With real-time insights and notifications in Slack, your teams are always on top of important customer interactions and sales opportunities. This speeds up decision-making and helps you respond to customer inquiries and follow up leads faster.
Efficient workflows
Automate manual processes such as assigning leads or escalating customer cases directly from Slack. This allows your staff to spend more time on what really matters: new customers and the customer relationship.
Taking customer service to the next level
With instant access to customer information and internal collaboration through Slack, your support team can respond to customer inquiries faster and more effectively. This results in improved customer satisfaction and loyalty.
OurSalesforce X Slack services
Strategy and Advice
We work closely with your team to understand your business goals and work processes completely. Based on these insights, we develop a strategy for Salesforce and Slack that perfectly aligns with your business processes and goals. Whether you want customer-centric collaboration, faster turnaround on leads, or streamlining internal processes, we'll help you establish a powerful Salesforce X Slack structure that makes collaboration easy and efficient.
Implementation and Optimisation
We make sure Salesforce and Slack integrate seamlessly into your existing IT structure, setting up workflows and notifications that match your daily work processes. We build automations that automatically share customer updates and important data in Slack, for example, to ensure your team is always up-to-date and can act faster. Our approach ensures that you have easy access to critical customer information, and also that the integration runs smoothly without interrupting your daily work.
Training and Support
To ensure your team is up and running immediately and efficiently, we offer customized training and onboarding. Our trainings help your team members leverage Salesforce information directly within Slack, share customer information in real-time and make decisions faster. We remain available for ongoing support and optimization. We monitor integration performance and make adjustments as needed so that your Salesforce and Slack solution always remains up-to-date, reliable and efficient.
‘It's nice working with GoSoniq! The consultants respond
quickly, adequately and friendly. We are very satisfied with the processes set up by GoSoniq and can contact them in the meantime if we want to make changes. First-classwork!’
Carla van Hengel
Academy Manager, Salure
Interested? Let's start with a free Salesforce Scan
You want to know what kind of expertise you bring to the table. Therefore, we offer a Salesforce Scan, at no cost to you. This is an objective analysis of your Salesforce environment. As a second opinion, our consultants take a close look at your Salesforce environment and share their insights with you. Our Salesforce Scan is completely free of obligation and we do not charge any fees.
